Critical Need For Affordable Housing

Help create affordable housing for the homeless by contributing to our homeless tiny house communities.

The city of Chicago has put the following procedure into policy if you are seeking assistance from homelessness:

If you are on the streets and in need of shelter you must either call 311 or go to the nearest hospital or police station and ask them to call 311 to help you find shelter. Please keep in mind that all hospitals will not help you. It is better to go to your local police station to ask for this assistance.

Generally what has happened is that they will call Catholic Charities will will then come to pick you up at the police station or hospital to match you with a shelter with an open bed.


The city has also put this information out on its homeless help page:

The Chicago Department of Family and Support Services Homeless Division plays a key role in managing the City’s infrastructure related to prevention, shelter, outreach, housing services and leads local strategic efforts towards the larger goal of preventing and ending homelessness. DFSS works in close coordination with the Chicago Continuum of Care (CoC) the local body of stakeholders invested in ending homelessness.


Emergency Homeless Assessment and Response Center (EHARC)

Operated by the Salvation Army, this new facility is designed to meet the needs of families as they await placement and serve as the hub access point under the coordinated entry system. Families at EHARC will receive diversion assessment and diversion services if appropriate.

Homeless Outreach and Engagement

DFSS’ Homeless Outreach and Prevention (HOP) team and our delegate agencies work to engage unsheltered homeless residents living near railroad tracks, bridges, the Chicago River, viaducts and alleys, Chicago Parks and CTA train stations into services that will lead to housing or shelter.

Homeless Prevention

DFSS is committed to preventing homelessness whenever possible. Prevention services include short-term financial assistance for rent, utilities, arrears and other costs related to housing stability. In addition to financial assistance, households receive housing stability case management focused on budgeting and resolving issues that contributed to the initial housing crisis.

Housing Supports

DFSS funds 25 delegate agencies to provide supportive services in permanent housing settings. Permanent supportive housing is a long-term housing model with intensive supportive services. These programs provide housing stability services and subsidies in scattered site housing as well as project-based facilities.


The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.

System Planning and Coordination

In addition to contract management and service coordination in those core areas, DFSS staff leads and participates in cross-sector collaborative initiatives, system and policy coordination efforts, and data and governance initiatives.

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Events Coming soon

Jul 2020

CTH Public Meetings – 07/17/2020 at 12:00 am - 1:00 am
CTH Public Meetings – 07/31/2020 at 12:00 am - 1:00 am

Aug 2020

CTH Public Meetings – 08/14/2020 at 12:00 am - 1:00 am
CTH Public Meetings – 08/28/2020 at 12:00 am - 1:00 am

Sep 2020

CTH Public Meetings – 09/11/2020 at 12:00 am - 1:00 am
CTH Public Meetings – 09/25/2020 at 12:00 am - 1:00 am

Oct 2020

CTH Public Meetings – 10/09/2020 at 12:00 am - 1:00 am
CTH Public Meetings – 10/23/2020 at 12:00 am - 1:00 am

Nov 2020

CTH Public Meetings – 11/06/2020 at 12:00 am - 1:00 am
CTH Public Meetings – 11/20/2020 at 12:00 am - 1:00 am

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